Shenick Launches serviceEye, IP-TV Monitoring System

Shenick Network Systems announced the general availability of its servicEye™, IPTV monitoring system. With servicEye, Shenick adds to its converged IP network test portfolio. IPTV service providers can now proactively address quality issues, reduce customer churn and confidently scale IPTV services delivery.

servicEye, which is already in use by network service providers worldwide, provides IPTV monitoring and service assurance from the video head end right through to the end viewer. IPTV service providers can now secure and grow fixed line revenue by delivering a high quality TV viewing experience. They can now boost competitive advantage by proactively reducing and rapidly isolating quality issues saving on repair costs and increasing productivity rates through efficient resource allocation. In addition, they can manage content provider quality issues and establish reliable mechanisms to guarantee content service level agreements.

With the servicEye range of products, Shenick is the only company to provide the following unique functions for monitoring IPTV capabilities in a live network:

*servicEye provides monitoring capabilities at the head end of the network on pre and post IPTV encoding stages - this full reference analysis monitors the ASI/SDI digital interface before it is converted to IPTV and provides a detailed qualitative view of every TV channel. The servicEye probe provides real time, passive analysis of every IPTV channel with integrated video capture for quality threshold violation.

*Active probe functions with full reference video analysis for detailed video analysis. The active probe also provides a multi-application traffic injection capability that enables service providers to emulate and analyze network and application layer traffic. This proactive approach can isolate and solve quality of experience (QoE) problems before the end user is effected. Active probe functions cover IPTV, VoD, VoIP and data applications with unique, per-flow traffic control.

*servicEye monitors both variable bit rate (VBR) and constant bit rate (CBR) video streams for SD, HD TV and picture-in-picture (PiP) TV with encrypted and non encrypted video payloads.

“IPTV services are expected to significantly scale over the coming years and in an increasingly competitive environment, guaranteeing a high quality viewing experience is an absolute must,”said Robert Winters, CMO, Shenick Network Systems. “From letting your customers know you are fixing an IPTV problem by sending a service interruption acknowledgement to their TV screens, to reducing costly truck rolls, it is critical for operators to build customer trust leading to profitable services. Quality is the key in reaching that goal.”

servicEye provides the following key features: A passive and active probe in one, integrated unit.
 

*24 x 7 real time, non intrusive, passive analysis of each and every IPTV channel.
*Full reference active video analysis utilizing the PEVQ MOS algorithm.
*All CODEC's supported for standard (SD) and high definition (HD) TV.
*Active probe functions to inject and analyze emulated network and multiplay video, voice and data application flow scenarios, such as IPTV channel change rate testing and/or service level VLAN/PPPoE/DHCP testing.
*Head End quality monitoring for both IP and pre encoded ASI/SDI inputs.
*Quality analysis of both encrypted and non encrypted CBR and VBR streams.
*Multi-minute video capture upon pre-configured quality (such as MOS) threshold violation.
*Select and view any IPTV channel in real time.
*A scalable and centrally managed solution with pre-configured support for popular OSS fault, correlation and alarm management interfaces.
*Secure management interface without a requirement for a dedicated data communications network.

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