Comcast Launches Business Class Voice Services to SMBs

Comcast, the nation's leading provider of entertainment, information and communications, today announced the launch of Comcast Business Class Voice, a highly reliable voice service that gives the underserved small and medium-sized business community across New England a viable alternative to the traditional phone company. With the availability of Business Class Voice, small and medium-sized businesses can now subscribe to Comcast's popular Triple Play of cable television, high-speed Internet and voice services for as low as $99 a month.

Comcast's Business Class suite of services are designed to help small and medium-sized businesses work faster and more efficiently by providing them access to a full array of communications technologies, many of which have been previously reserved only for large businesses.

"We are excited about helping local companies increase productivity, find new efficiencies and take their businesses to the next level with our reliable, efficient and innovative voice service and the rest of the Business Class bundle," said Ed Gallagher, Vice President and General Manager of Business Services for Comcast's NorthCentral Division, which encompasses all of New England.

Gallagher added, "Our Business Class Voice product gives small and medium- sized businesses the reliability that they need and features that have traditionally only been available to large companies. The launch of Business Class Voice is proof of our commitment to offer these companies best-in-class service, superior technologies and one-stop shopping for all of their communications needs."

Comcast's Business Class line of services offers customers dedicated support and individual attention, 24x7, plus the convenience of one bill. Business Class customers can access a variety of packages and offerings that can be tailored to meet the demands of their business:

-- Comcast Business Class Voice includes unlimited local and long-distance calling for one low price and the voice features companies need to be successful as they grow their businesses. Features include AutoAttendant, Do Not  Disturb, Simultaneous Ring, Sequential Ring, Audible Message Indicator, Cancel Call Waiting, Call Forwarding Selective, Call Forwarding Variable, Caller ID Block, Caller ID Name and Number, Caller ID on Call Waiting, Call Screening, Call Trace, Call Waiting, Speed Dial 8, Speed Dial 30, Three-Way Calling, Visual Message Indicator and Voicemail. Plus, businesses can switch to Comcast without changing their current phone numbers.

-- Comcast Business Class Internet offers businesses a feature-rich, reliable and secure Internet solution powered by blazing fast download speeds of up to 12 and 16 Mbps when combined with Comcast's PowerBoost speed enhancer. Every Business Class Internet customer will also receive complimentary software packages, including powerful web-based business applications from Microsoft, such as corporate class e-mail, calendaring and document sharing through Sharepoint, security and data- protection software from McAfee and free web hosting and free IT support for the web-based software solutions provided.

-- Comcast Business Class TV provides businesses with a variety of television programming to meet their workplace needs, from conference rooms and break rooms to waiting rooms and lobbies.

Gallagher, a 20-year veteran of the telecommunications industry, joined Comcast last year to run its Business Services team. Since joining the company, he has doubled the size of the local sales force in anticipation of today's launch. Additionally, he has overseen training a team of skilled technicians and customer service representatives who will be dedicated to the Business Class line of products.

"As the nation's fourth largest residential phone provider, Comcast already delivers reliable voice service to thousands of business owners where they live," said Gallagher. "These business owners now have the option of choosing Comcast for all of their communications needs where they work, ensuring they receive the superior technologies and service levels of a respected and established company along with the responsiveness and personal touch of a locally managed team."

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