January 28, 2010

AT&T U-verse Voice hits 1 Million Milestone

AT&T announced that it now serves 1 million AT&T U-verse Voice digital home phone lines. The milestone comes two years after AT&T introduced the advanced VoIP service, which is now available to millions of homes across 22 states.

AT&T U-verse Voice is a next-generation digital voice service delivered over the AT&T U-verse Internet Protocol (IP) network. More than 67 percent of new U-verse TV customers bundle U-verse Voice service.

AT&T added 248,000 U-verse TV subscribers in the fourth quarter of 2009, totaling 2.1 million U-verse TV subscribers nationwide and adding 1 million U-verse TV customers in the last year alone.

"We knew we had the opportunity to revolutionize our consumer business with U-verse and our IP platform, and the growth of our U-verse TV, Voice and broadband services shows we're on the right track," said Anthony Tuggle, AT&T vice president of wireline voice products. "Customers are choosing U-verse Voice for its reliability, advanced features and unmatched value as part of an integrated AT&T bundle. U-verse Voice will only get better as we continue to launch more calling apps and features."

Since the commercial launch of U-verse Voice in January 2008, AT&T has continued to enhance the service and expand availability to provide more choices for consumers. U-verse Voice is now available in all 120 markets that offer U-verse TV, giving consumers another option for their home phone services.

U-verse customers benefit from flexible triple- and quad-play bundles. Customers can choose from multiple combinations of U-verse TV, U-verse Voice, U-verse High Speed Internet and AT&T wireless plans that offer significant savings and integrated features. As of the end of 2009, more than 90 percent of U-verse TV customers bundle High Speed Internet, and more than 75 percent of U-verse TV customers have a triple- or quad-play.

U-verse Voice customers also enjoy unmatched calling features that provide deeper integration across their bundle. For example, customers have a single, combined voice mailbox for convenient access to their AT&T U-verse Voice and AT&T wireless messages. They can also view their call logs on their PC or their TV screen, and initiate a call from their PC or TV. Last fall, AT&T started a market-by-market rollout of Caller ID on TV, which lets U-verse TV and Voice customers view caller ID and voicemail notifications on their TV screen.


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